Reliability Manager

Reliability Manager

Department: GL6 Test & Reliability Engineering

Employment Type: Full Time

Location: SMC

Reporting To: Aaron Lemkau

FII USA, Inc., a Foxconn Technology Group Company, is seeking an Reliability Manager to design, implement, and oversee reliability testing plans for enterprise-class server and storage systems. Once a part of the team, you will be responsible for a wide variety of tasks within the Operations Department in a lab and production-support environment and have the opportunity to display strong technical and leadership skills to expand your career in Smart Manufacturing.

The Reliability Manager will lead reliability testing activities, manage a team of engineers and technicians, and develop automation and data analysis processes while assisting the Operations Department as needed.

• Design and implement ORT plans for new and existing server and storage platforms, covering thermal cycling, power cycling, HTOL (high-temperature operating life), and burn-in conditions.
• Configure and maintain test infrastructure for 24/7 system-level reliability testing, including server racks, power cycling systems, and functional stress diagnostic tools.
• Manage ORT equipment setup and operation (developing profiles/programs, building fixtures, configuring servers, switches, AOC cables, etc.).
• Oversee and drive the execution of ORT testing using temperature/humidity chambers, burn-in environments, and related equipment.
• Collect and analyze large datasets from test conditions, applying statistical methods to identify early-life failure mechanisms.
• Develop, automate, and maintain test scripts and procedures for environmental screening and stress testing.
• Collaborate with design, validation, manufacturing, and quality teams to provide feedback on reliability issues and improvements based on ORT results.
• Engage in root cause analysis (RCA) and escalate reliability concerns as needed.
• Generate and present detailed reports and dashboards on ORT outcomes, highlighting areas for improvement and recommending design or process changes.
• Continuously improve ORT methodologies, test coverage, and automation frameworks to meet evolving server architectures and customer expectations.
• Provide leadership, training, and support to engineers and technicians performing ORT activities.
• Other duties as assigned.

• Education required:
  
  Advanced degree in Electrical, Mechanical, or Materials Engineering, Chemistry, or a related technical field.
• Experience required:
  • 5+ years of experience in reliability or test engineering roles, preferably with enterprise/AI server and storage platforms.
  • Experience running ORT testing, including use of environmental temperature/humidity chambers and burn-in rooms.
• Technical skills required:
  • Strong understanding of server architecture (CPU, memory, power supplies, I/O, fans, storage).
  • Proficiency with environmental test equipment and methodologies.
  • Experience with scripting or automation tools (Python, Bash, LabVIEW, etc.).
  • Familiarity with data analysis tools (MATLAB, Excel, Power BI, or similar).
• Leadership and soft skills:
  • Strong problem-solving, organizational, and project management skills.
  • Ability to manage multiple projects, plan and schedule test activities, and lead a cross-functional team.
  • Excellent written and verbal communication skills with strong report writing ability.
  • Ability to work independently with minimal supervision while managing a team to achieve results.
  • High integrity, professionalism, and motivation to drive continuous improvement.
• Physical requirements:
  • Ability to sit at a desk and computer for extended periods.
  • Ability to travel by air or car for extended periods.
  • Ability to lift up to 40 lbs.

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.