Shelter Operations Manager

Shelter Operations Manager – Two locations!

Racine Campus – Mount Pleasant, WI 53177
or
Kenosha Campus – Kenosha, WI 53142

Salary Range: $41,000.00 – $51,000.00 Salary

Position Type:

Full Time

Category:

Nonprofit – Social Services, Management, Operations

The Wisconsin Humane Society (WHS) is hiring a full-time Shelter Operations Manager at each of our Kenosha and Racine Campuses to lead our animal sheltering and client services work. This position provides oversight and leadership to our animal care, client services, and veterinary support teams. The Shelter Operations Managersreports to the Director of Animal and Client Services – Racine and Kenosha Campuses and requires a regular onsite presence at the assigned Campus to lead and support the team.

If you’re looking for a rewarding career that makes a meaningful difference in the lives of animals and people while working alongside a supportive team.

• Supervise, coach, and develop staff and volunteers using WHS’s supervisory processes, people-centered approach, and values.
• Develop performance and professional growth of the teamusing WHS’s supervisory tools and through effective hiring, onboarding, and training of staff.
• Collaborate within and across teams tomaintainthe alignment of people, processes, and organizational functions.

• Foster a culture of inclusion by seeking input from others and valuing diverse perspectives.
• Model a growth mindset that encourages learning, resilience, belonging, and individual growth.
• Consistently andaccuratelycommunicateorganizational and campus strategic direction, priorities, and key information.
• Model and champion WHS’s people-centered philosophy.
• Drive culture to foster a workplace environment that exemplifies WHS’s values.

• Ensure execution of strategic operating plans and ongoing processes to support our work at the Kenosha Campus in alignment with organizational resources, priorities, and community needs.
• Implement,monitor, andmaintainorganizationally defined animal care and client services standards.
• Monitor animal population and ensure that animals are moving efficiently from intake to outcome.
• Serve as the primary point of contact for municipal stakeholders in the Kenoshacommunity.
• Ensure excellent customer service that aligns with our values and creates an inclusive environment for staff, volunteers,and the community.
• Overseescheduling, supervision, and support for daily tasks.
• Manage toand provide input on the campus budget.

• Able to lead a team and inspire great performance to achieve results; prior supervisory and animal welfare experience preferred.
• Demonstrated alignment with our mission,people-centered philosophy, and organizational values of compassion, respect, and kindness;innovation;professionalism;equity;and positive approach.
• Ableto navigate emotional aspects of animalwelfarework.
• Ableto balance the needs of the organization with the needs of staff, animals, and clients.
• Able to successfully meet the physical demands of the job, which include stooping, kneeling, crouching, crawling, standing, walking, pulling, lifting, grasping, and repetitive motions.
  
  Must be ableto routinelylift and carryup to50pounds.
• Able to flex schedule to support the team as needed, including occasional weekend shifts, on-call, and/or rotating holidays.

Hiring range:$41,000-$51,000

• Paid time off,includingvacation, wellness, and holiday time

• Health, dental, and vision insurance

• 403(b) retirement plan with company match

• Paid familyleave

• Group term and voluntary life insurance

• Short-term and long-term disability

• Flexible spending plans

• Health savings account (HSA)

• Supplemental benefits to cover unexpected expenses

• 403(b) retirement plan

• Mental health and counseling support:all employees and members of their household have access to our Employee Assistance Program (EAP) with six free counseling sessions per year

• Limited low-cost wellness and veterinary care services for staff members’ animals

• Discounts on adoption fees, training classes, youth programs,retailand events

• Support for student loans:
  
  WHS is a Public Service Loan Forgiveness (PSLF) qualified employer.

The Wisconsin Humane Society (WHS) is the oldest and largest shelter in Wisconsin. It was founded in 1879 andoperatesshelters in Milwaukee, Ozaukee, Racine, Door, Brown, and Kenosha Counties, as well as a Spay/Neuter Clinic in West Allisand a wildlife rehabilitation center in Milwaukee.

The organization offers adoption services, youth programs, low-cost veterinary resources, retail stores, volunteer programs, dog training classes, and much more.

WHS is an independent nonprofit and receives no general government funding and is not part of any national umbrella group.

The Wisconsin Humane Society is an equal opportunity employer.