Onsite Member Advisor & Retention Specialist
Listed on 2026-10-18
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Bilingual
IDIQ is seeking full time Member Advisors to join our Call Center in Mount Prospect, IL. This onsite role runs 9:30am-6:00pm Monday-Friday, with an upcoming training class on November 2, 2026.
The position focuses on customer retention, enrollment support, and occasional upselling within a friendly, high-volume environment. You will provide account assistance, educate members on services, and apply de-escalation techniques to resolve issues while keeping sensitive data confidential.
We invite applications for the Onsite Member Advisor & Retention Specialist position located in Mount Prospect, IL, United States.
This opportunity is part of our work in Sales, Other.
The advertised compensation is 29.000 - 30.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Onsite Member Advisor & Retention Specialist role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).