Medical Office Receptionist - Primary Care

Medical Office Receptionist - Primary Care

Join for the Medical Office Receptionist - Primary Care role at Endeavor Health
.

Hourly Pay Range: $18.38 - $26.65 – the hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position:
  Medical Office Receptionist
• Location:
  
  199 W Rand Rd. Mount Prospect, IL.
• Part Time: 20 hours/week
• Hours:
  
  Monday - Friday - hours vary 6:45am-3:15pm, 8am-4:30pm or 8:30am-5pm. Rotating Sat am

• Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service. Refers patients and visitors to appropriate department or resource. Notifies appropriate resource of patients and visitors arrival in a timely manner. Assures patient demographics and eligibility are correct.
• Receives and forwards telephone calls and takes and relays messages per protocol.
• Registers new patients and schedules appointments for providers and services. Reschedules appointments and follows up on cancelled and missed appointments.
• Collects co pays and balances and makes follow up appointments as necessary.
• Responds to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organizations policies and procedures.
• May communicate with other departments, team members, physician offices, the hospital, or patients in response to requests for information, follow-up, or problem resolution.
• Performs various clerical duties as needed in assigned work areas. May order supplies for work area, open mail etc. Operates standard office machines including computer, calculator, photocopier, fax and credit card terminal.
• May assist with medical records and clinical personnel as needed.
• Maintains work and waiting areas in a neat and professional manner.
• May perform a variety of special projects as assigned.
• Adheres to all NCH standards, policies and procedures.

• Education:
  
  High school diploma or GED
• Experience:
  
  One year of customer service work experience or interaction with the public required. Knowledge of medical terminology preferred.
• Unique or Preferred
  
  Skills:
  
  Proficient computer skills.

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities
• Visa Sponsorship Available (Nursing and Lab roles)

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care. Our team members work across more than 300 ambulatory locations and eight acute care hospitals. For more information, visit https://(Use the "Apply for this Job" box below)..

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Diversity, equity and inclusion are at the core of who we are.

EOE:
Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.