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Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Job in Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: R.Salerno Restaurant Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Job Description & How to Apply Below

Position Overview

We are seeking a professional and welcoming Host to assist with the front‑of‑house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities
  • Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
  • Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
  • Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
  • Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front‑of‑house materials are up to date and well presented.
  • Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
Qualifications
  • Customer Service

    Experience:

    Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
  • Communication

    Skills:

    Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
  • Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
  • Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
  • Team

    Collaboration:

    Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!

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