Technology Support Technician At Miner Job Mount Prospect area,Illinois USA,IT/Tech

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Frontline Applicant Tracking - Northwest Suburban Special Education Organization

Position Type:
Technology/ Technology Support Technician/Technology Liaison
Date Posted: 10/16/2026
Location:

Miner School
Date Available:

11/30/2026
Closing Date: UNTIL FILLED

GENERAL INFORMATION:

Title ..............................................................Technology Support Technician

Licensure .....................................................No License Required

Endorsement ...............................................No Endorsements Required

Classification ...............................................ESP/Tech - 12 month - 262 days

FLSA Status ................................................Non Exempt

Reports to ...................................................Technology Coordinator

Salary Classification ....................................Lane 1 of Technology Hiring Schedule ($17.92 - $25.80)

Benefits ...................................................... Per NSSEA ESP BARGAINED AGREEMENT

Reviewed/Revised .....................................10/2026

PURPOSE:

The Technology Support Technician will support the seamless operation of computer systems, networks, and infrastructure. They will be committed to ensuring optimal functionality, security, and user satisfaction by implementing efficient solutions, troubleshooting issues, and staying abreast of emerging technologies, and delivering timely and reliable IT support to enhance organizational efficiency and promote a technology-driven environment.

ESSENTIAL FUNCTIONS:

Provide technical support to students, faculty, and staff for hardware, software, and network-related issues
Diagnose and resolve technical problems, escalating issues when necessary
Conduct regular maintenance checks on computer systems and peripherals
Assist in the setup and maintenance of audiovisual equipment, smart boards, and other instructional technology.
Install, configure, and upgrade computer hardware and software as needed
Maintain an inventory of hardware and software assets, ensuring compliance with licensing agreements.
Troubleshoot network issues and coordinate with the IT team to implement solutions
Work collaboratively with other IT team members to address complex issues and implement technology initiatives
Communicate effectively with end-users and provide timely updates on issue resolution
Travel between programs to support users and equipment

OTHER FUNCTIONS:

Assume responsibility for special projects assigned by the Technology Coordinator
Facilitate an office atmosphere of service, competence and congeniality.
Support NSSEO policy, NSSEO, and governing board goals and objectives, and The School Code of Illinois.

WORKING ENVIRONMENT:

NSSEO Central Office professional work environment
To perform the most physically demanding job functions, the upper extremity physical capabilities reaching, handling, and/or fine motor dexterity are consistently required
To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing and/or pulling are occasionally required
To perform the most physically demanding job functions, the physical capabilities of climbing, balancing, stooping, kneeling, crouching and/or crawling is seldomly required

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent
General knowledge of client/server design and networking concepts
Working knowledge of Windows, iOS, and MacOS operating systems
Knowledge of safety and common preventive maintenance procedures
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
CompTIA+ certification encouraged, but not required
Network+ certification encouraged, but not required

Postings current as of 10/17/2026 7:09:01 AM CST.

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