Vice President Global Sales - Hardware Business

Vice President Global Sales - Hardware Business Overview

The Vice President of Global Sales – Hardware Business is a critical executive leadership role responsible for driving global sales strategy and execution across CPI’s four core markets: retail, gaming, financial institutions, and kiosk. This leader will also oversee customer support functions, ensuring seamless customer experience from pre-sale through post-sale service.

• Develop and execute global sales strategies to drive revenue growth and market share across all four core verticals.
• Develop value selling strategies and execute pricing strategy to ensure CPI value is consistently translated into profitability.
• Lead strategic contract negotiations to position CPI Hardware as a critical value-added business partner with key customers.
• Align sales initiatives with strategic marketing, product development and operations to deliver cohesive market solutions.
• Identify and pursue new market opportunities and partnerships aligned with business strategies.

• Oversee global customer support operations to ensure exceptional customer onboarding, delivery and satisfaction.
• Implement scalable support models and tools to enhance responsiveness and efficiency.
• Foster a customer-centric culture across all touchpoints.

• Build, mentor, and lead a high-performing global sales and support organization.
• Establish KPIs and performance metrics to drive accountability and results.
• Promote a culture of collaboration, accountability, and continuous improvement.

• 10+ years of senior sales leadership experience in hardware, technology, or related industries.
• Demonstrated success managing global markets and large-scale customer relationships.
• Expertise in pricing strategy, large contract negotiation, and sales operations.
• Strong leadership, communication, and strategic thinking skills.
• Experience leading customer support organizations is a strong plus.

• Salary: $290,000-$310,000
• Flexible work environments
• Defined career growth plans with opportunities to go outside of your “comfort zone”
• Team Building activities that support innovation
• Generous paid time off, including sick and holiday
• Community involvement and volunteering events
• Opportunities to travel and work at our global sites

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.