Branch Manager

This range is provided by Röhlig Logistics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Annual Bonus

Direct message the job poster from Röhlig Logistics

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor‑made solutions that move the world forward. As a global, family‑owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics.

We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long‑term partnerships and high‑quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking a results‑driven Branch Manager for our Mount Prospect location. The ideal candidate brings strong leadership experience, deep expertise in freight forwarding, and a customer‑focused mindset.

• Coordinate the operations for both Imports & Exports departments, monitoring workflows and management of resources to ensure and verify timely and accurate operational processes.
• Ensure speedy delivery of cargo to customers.
• Compliance with all regulations of USA Customs/IATA/TSA and other governing bodies.
• Assist Human Resources in the hiring and termination of employees.

• Set goals and objectives for the branch in accordance with company guidelines and key performance areas/indicators, number of jobs, revenue and cost per job, expenses & revenue ratio.
• Full P/L responsibility, set Budget and target and present to Management.
• Collaborate with Sales to integrate operations and sales budgets.
• Develop a business plan in conjunction with his/her key staff, to achieve the stated company outcomes.
• Use established indicators and tools (e.g. daily invoicing and job numbers, financial reports etc.) appropriately.
• Ensure all accounting matters are finalized to maximize revenue and all accounting functions in the branch are dealt with in a timely manner.

• Management of allocated customers using established tools (e.g. client activity reports) in order to achieve and exceed targets.
• Negotiation of contracts with customers, suppliers and overseas agents. Deployment of information on all contracts with customers and suppliers to all parties.
• Prospect new business and Sales Development.
• Resolve discrepancies, while keeping record of discrepancies via the Innovations and Incidents 16. Management (IIM) to ensure compliance.

• Lead, motivate, and manage operations and sales teams.
• Retain adequate staffing levels.
• Conduct annual performance reviews July and January;
  Establish targets and objectives.
• Monitor staff performance - work with HR on employee relations and training issues.
• Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources.

Keeps in touch with competitor activities and industry trends. Attend industry‑related functions when required

• High school graduate, some college preferred.
• Knowledge of related computer applications: EDI/Cargowise, CRM.
• Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS.
• Business unit & Cost center supervision experience: P&L, Debtors, AR/AP.
• Essentially six plus years of industry related experience required.
• Demonstrated Leadership and People Management skills.
• Highly motivated and results driven.
• Able to handle complex problems, knows how to multitask.

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needsor just need a…