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General Manager

Job in Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: Whiskey Hill Brewing Co.
Full Time position
Listed on 2025-12-10
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

Responsibilities
  • Manage and oversee the entire restaurant operation
  • Deliver exceptional guest services
  • Ensuring guest satisfaction
  • Plan new and update existing menus
  • Plan and develop the overall restaurant marketing strategy
  • Manage restaurant’s tech stack.
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Develop hourly and salary staff
  • Hire new employees
  • Terminate employees when necessary
  • Training and evaluate staff performance
  • Manage food cost, forecast requirements, and maintain inventory
  • Manage restaurant supplies including smallwares
  • Control costs and minimize waste
  • Create and nurture a positive working environment
  • Implement innovative strategies to improve productivity, sales, and food quality.
  • Extensive knowledge of Craft Beer and Cocktails
Qualifications
  • Ideally, 5+ years of experience as a Restaurant General Manager or similar role
  • Ideally, 5+ years of experience customer service management
  • Extensive food and wine knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Experience in event planning
  • Strong leadership, motivational and people skills
  • Good financial management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skill s
  • Culinary school diploma or BS degree in Business Administration

Complete our short application today!

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