Member Retention Advisor — Inside Sales & Service
Listed on 2026-10-17
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Sales
Inside Sales, Customer Success Management, Financial Sales -
Customer Service/HelpDesk
Customer Success Management
IDIQ is hiring a full-time Member Advisor (Retention Specialist) for our Mount Prospect, IL call center. The role focuses on retention, handling account inquiries, billing issues, enrollment support, and cancellations while using active listening and de-escalation techniques.
Responsibilities include educating members on services, offering tailored packages, and maintaining accurate records in line with company policies; on-site schedule is 9:30am–6:00pm, Monday–Friday.
The following role is for a Member Retention Advisor — Inside Sales & Service with IDIQ makes Inc.
This is a strong opening to take on the Member Retention Advisor — Inside Sales & Service role at IDIQ makes Inc.
As a Member Retention Advisor — Inside Sales & Service, you will play an important part at IDIQ makes Inc. in Mount Prospect, IL, United States.
We invite applications for the Member Retention Advisor — Inside Sales & Service position located in Mount Prospect, IL, United States.
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