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Member Retention Pro — Inside Sales & Support

Job in Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: IDIQ
Full Time position
Listed on 2026-10-18
Job specializations:
  • Sales
    Inside Sales, Customer Success Management, Sales Associate/Assistant
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 29000 - 30000 USD Yearly USD 29000.00 30000.00 YEAR
Job Description & How to Apply Below

IDIQ is seeking a full-time Member Advisor (Retention Specialist) to join our Call Center in Mount Prospect, IL. This onsite role focuses on retention, assisting members with account inquiries, billing, enrollment support, and cancellations while using active listening to address concerns and upsell suitable options.

The position offers competitive hourly pay ($21.00 for English-only, $22.00 for English/Spanish) and a comprehensive benefits package, with training classes starting soon.

This posting is for the Member Retention Pro — Inside Sales & Support role at IDIQ, based in Mount Prospect, IL, United States.

The Member Retention Pro — Inside Sales & Support role at IDIQ is now open for applications in Mount Prospect, IL, United States.

Join us at IDIQ as our next Member Retention Pro — Inside Sales & Support in Mount Prospect, IL, United States.

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