Assistant To Commissioner Workers

Overview

OUR MISSION
The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customers, the injured workers, and their employers, by providing an efficient forum for the resolution of individual claims.

OUR VISION
The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters.

About Us
Together we profoundly touch the lives of many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law. The Commission continues to provide services to our constituent partners at a level rarely met throughout the United States. The professionalism, work ethic, and technological acumen manifest in our operations allow us to smoothly and effectively manage the challenges which invariably arise.

Every division within the agency plays a vital role in keeping us at the forefront nationally.

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This position is eligible for a 3 grade/18% non‑competitive promotion to an Assistant to the commissioner II (Grade 15 - $57,275 - $83,432 with growth to $92,108) after satisfactorily completing a training program and performing the full range of duties and responsibilities of the classification under general supervision.

10 East Baltimore Street, Baltimore, Maryland 21202

The essential function of the position within the organization is to provide legal administrative support to an assigned commissioner’s office. The position performs moderate administrative tasks of high responsibility in accordance with regulations, procedures, and developing work methods. The position works independently under moderate supervision; however, it is in a “team” environment. The position coordinates and manages the daily operations of an assigned commissioner’s office, learning a considerable amount of law to develop, type, and process a high volume of incoming and outgoing correspondence, orders, and other legal documents, as well as addressing inquiries made to the office by attorneys, insurance carrier representatives, employers, and injured workers.

It also coordinates and schedules special matters to be heard by the Commissioner, attorneys, and other involved parties.

This position is to act as a direct liaison to an assigned Commissioner ensuring that no administrative breakdowns occur during the absence of the Commissioner. The incumbent must perform extremely well in a high‑pressure environment. This is a high‑volume job that requires close and often intense contact with the public and the legal profession. The incumbent must possess the ability to translate legal jargon into lay language to accommodate the needs of inquiries in a courteous and professional manner, using clear and concise verbal and written skills.

The incumbent must also possess the discretion to handle all of the above while respecting the right of privacy and confidentiality of all concerned.

This position is also responsible for activities relating to the processing of appeals for the Workers’ Compensation Commission in accordance with COMAR 14.09.11. It coordinates case management and interprets court orders and judicial reviews to ensure documents are filed in a timely manner in accordance with COMAR 14.09.11.1(a) and 14.09.11.3 and applicable Maryland Rules.

• Analyzes, prepares, calculates, and processes legal awards/orders from the Commissioner’s decisions and legal documents submitted. Processes Subsequent Injury Fund (SIF) orders with varying levels of assistance and guidance. Addresses inquiries on Commissioner duty days and in a Commissioner’s absence.

• Examines case documents for legal sufficiency prior to the hearing of a compensation claim. Coordinates the flow of legal documents and information between other divisions within the Commission and a Commissioner. Handles dockets, including but not limited to reviewing, assembling, and…