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Antwerpen Chevrolet Service BDC Representative

Job in Mt Rainier, Mount Rainier, Prince George's County, Maryland, 20712, USA
Listing for: Antwerpennissan
Part Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Mt Rainier

Job Description

Antwerpen Chevrolet is seeking a motivated and professional In-House BDC Representative to support our Service Department
.

This is an on-site position at Antwerpen Chevrolet and is ideal for someone with prior dealership or service BDC experience who is looking for flexible, part-time work in a fast-paced dealership environment.

Key Responsibilities
  • Make outbound calls to existing customers to schedule service appointments
  • Answer inbound calls related to service scheduling and follow-ups
  • Confirm appointments and reduce no-shows
  • Accurately update customer information and notes in the CRM
  • Maintain a professional, customer-focused phone presence
  • Meet daily and weekly call and appointment-setting goals
Preferred Qualifications
  • Previous experience in a dealership BDC or service department (strongly preferred)
  • Strong phone communication and customer service skills
  • Familiarity with CRM and dealership software a plus
  • Reliable, organized, and self-motivated
  • Comfortable working in an in-house dealership setting
What We Offer
  • Competitive hourly pay ($16–$20, based on experience)
  • Bonus opportunities for strong performance
  • Flexible part-time scheduling
  • Supportive team environment at a well-established dealership
  • Opportunity to work with a respected Chevrolet brand
About the Company

Antwerpen Automotive is a trusted name in the automotive industry, committed to delivering exceptional customer service and quality vehicles. With a strong presence in the Sykesville, MD community, Antwerpen Chevrolet prides itself on fostering a friendly, professional, and customer-focused environment. Join our team and be part of a company that values integrity, teamwork, and excellence.

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