Antwerpen Chevrolet Service BDC Representative

Job Description

Antwerpen Chevrolet is seeking a motivated and professional In-House BDC Representative to support our Service Department
.

This is an on-site position at Antwerpen Chevrolet and is ideal for someone with prior dealership or service BDC experience who is looking for flexible, part-time work in a fast-paced dealership environment.

• Make outbound calls to existing customers to schedule service appointments
• Answer inbound calls related to service scheduling and follow-ups
• Confirm appointments and reduce no-shows
• Accurately update customer information and notes in the CRM
• Maintain a professional, customer-focused phone presence
• Meet daily and weekly call and appointment-setting goals

• Previous experience in a dealership BDC or service department (strongly preferred)
• Strong phone communication and customer service skills
• Familiarity with CRM and dealership software a plus
• Reliable, organized, and self-motivated
• Comfortable working in an in-house dealership setting

• Competitive hourly pay ($16–$20, based on experience)
• Bonus opportunities for strong performance
• Flexible part-time scheduling
• Supportive team environment at a well-established dealership
• Opportunity to work with a respected Chevrolet brand

Antwerpen Automotive is a trusted name in the automotive industry, committed to delivering exceptional customer service and quality vehicles. With a strong presence in the Sykesville, MD community, Antwerpen Chevrolet prides itself on fostering a friendly, professional, and customer-focused environment. Join our team and be part of a company that values integrity, teamwork, and excellence.