Amphibious Combat Vehicle Field Service Rep

Overview

The FSR provides support and continuity to customers and users on a world-wide basis to achieve system readiness. You will be the subject matter expert on the ground and the first point of contact to the customer. Support includes technical assistance/advice, user formal and informal OJT training, technical data collection and reporting, operating systems expert on vehicles, and acting as the first point of contact for field problem identification and accident investigations.

The FSR provides technical assistance during testing, troubleshooting, repairing, de-processing, storing, and assistance in shipping vehicles and their respective components during transition, OJT training, and unit fielding of all variants. Training consists of system operation, assembly and subassembly troubleshooting, component and system fault isolation and repair.

• Provide global support and continuity to customers and users to achieve system readiness.
• Serve as the subject matter expert on the ground and the first point of contact for customers.
• Offer technical assistance/advice, conduct user formal and informal OJT training, collect and report technical data.
• Serve as operating systems expert on vehicles; identify field problems and assist with accident investigations.
• Provide technical assistance during testing, troubleshooting, repair, de-processing, storage, and assistance in shipping vehicles and components during transition.
• Conduct OJT training and unit fielding of all vehicle variants; deliver training on system operation, assembly and subassembly troubleshooting, and fault isolation and repair.

• High School Diploma or equivalent, or relevant Associate’s degree, or military school training; plus 4 years of work experience in the mechanical/electrical/electronic field of relevant military products.
• Proficient with Microsoft Office; must use Microsoft Office for reporting, development of presentations, and communications with product engineering and program management.
• At least 2 years of experience in operations and maintenance activities, and troubleshooting of the Amphibious Combat Vehicle (ACV).

• Amphibious Combat Vehicle experience from a previous position that required maintenance and field level support.

Full-Time Salary Range: $75,998 - $121,597

Please note:

This range is based on our market pay structures. Individual salaries are determined by various factors including business considerations, local market conditions, internal equity, and candidate qualifications (skills, education, and experience).

At BAE Systems, we support our employees in all aspects of life, including health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; life and accident insurance. We also provide an employee assistance program, a legal plan, and other perks including discounts on home, auto, and pet insurance.

Our leave programs include paid time off, paid holidays, and other types of leave, including paid parental, military, bereavement, and applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary awards. Other incentives may be available based on position level and/or job specifics.

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions.

The Platforms & Services (P&S) sector under BAE Systems, Inc. does the big stuff: armored combat vehicles, naval guns, missile launchers, and ship repair. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.