Senior System Administrator

Overview

Que Technology Group, Inc., is seeking a motivated Senior Systems Administrator with the right knowledge, skills, and abilities to support an exciting intelligence initiative.

Job responsibilities include, but are not limited to:

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manage IT system infrastructure and any processes related to these systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
• Bachelor’s degree in a technical discipline from an accredited college or university is required
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree

• Quantifiable Linux SA work experience
• Ansible scripting
• Some Windows SA work
• Prox Mox
• Centrify
• Harvester
• Rancher
• Kubernetes / Docker
• Other HCI (Hyperconverged Infrastructure) solution (Azure Stack HCI, Cisco Hyper Flex Systems, Data Core SAN symphony, Dell VxRail Hyperconverged Infrastructure, HPE Simpli Vity, Nutanix Hyperconverged Infrastructure (HCI), Net App HCI, Scale Computing Platform (SC Platform))

• TS/SCI clearance with polygraph

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid
• Short-term Disability, Long-term disability and Life Insurance – Company paid
• Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
• Vacation / Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions are immediately vested by Employee
• Employee will be paid a bonus of $10,000 per employee hired based on their referral
• Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.