Office and Events Assistant; Contractual​/Part-Time

Overview

The Nonprofit Center (NPC) at 41 Community Place offers capacity-building support to local 501(c)(3) nonprofit organizations with the goal of advancing the health and well-being of Anne Arundel County residents. The Center houses nonprofit service providers, offering private office, co-working, and meeting spaces at below-market rates, and serves as an accelerator for smaller nonprofits in Crownsville, Maryland. The NPC also offers professional development, networking opportunities, and resources to all 501(c)3 nonprofits that serve Anne Arundel County residents.

This part-time, contractual position reports to the Executive Director of the Nonprofit Center. The employee will work on-site and support the office and meeting/event functions of the Nonprofit Center by performing the following duties:

• Welcome nonprofit employees/volunteers and the general public to the NPC, distribute visitor badges, and maintain a visitor log.
• Answer phones, responding to inquiries from the general public, county employees, and resident organizations by providing information, explaining procedures, or directing calls to another employee;
  Maintain an inquiry log.
• Determine the availability of meeting space and explain the reservation guidelines process. Schedule and lead walkthroughs with meeting planners
• Set up meeting rooms and provide technology assistance for organizations using the space
• Offer visitors excellent customer service consistently
• Prepare materials for NPC meetings, events, and professional development activities
• Assist with data entry and other special projects
• Maintain building security by following security protocols and reporting any concerns
• Other duties as assigned by the Executive Director

Examples of Duties and Knowledge,

Skills and Abilities

• Read and interpret written instructions
• Establish and maintain effective working relationships with other employees and the public
• Work well independently and as part of a team
• Adapt to changes in the work environment and be able to deal with frequent changes, delays, or unexpected events
• Use word processing, spreadsheet, presentation software (Google Suite) effectively
• Learn, understand and apply County policies and procedures
• Possess an interest in the work of nonprofit organizations in the county
• Have flexibility to adjust work hours as needed

• Graduation from an accredited high school or possession of a high school equivalency certificate is required.
• Experience in general office support and clerical duties
• Ability to communicate with the public in routine matters
• Ability to move tables, chairs, and other event-related equipment
• Ability to troubleshoot technical issues

NOTE:

Up to 20hrs/week, typically Monday - Thursday between the hours of 3:00pm - 9:00pm. Later evenings and weekends on occasion.

NOTE:

The selection process includes a comprehensive background investigation.