Receptionist,Administrative/Clerical Job Mount Vernon area,Illinois USA,Administrative/Clerical

Gain a meaningful career helping children and families thrive. If you have a desire to help others, this might be the place for you. Join our welcoming environment and make an impact!

The team at LCFS brings their best to the important work of strengthening families and building futures for children and parents. As a leading child welfare agency with 16 locations across Illinois, our mission is to nurture and strengthen children and families in need. Be a part of a team that is a leader in innovative best practice and strong child welfare outcomes!

Full

Time Employee Benefits

Professional Development/Training and Support
Health and Wellness
Work/Life Balance
Life Insurance & Disability Insurance
Employee Recognition/Staff Engagement
Tuition Assistance/Reimbursement Program (up to $3,000/year after first year of employment)
Employer paid licensure for LCSW and LCPC
University tuition discount available upon hire
Chamberlain University: 10% discount
Lewis University: 20% discount
National Louis University: 10% discount
Extensive Leadership Training and Professional Development Classes
LGBTQ+ Training
Supervisory support
Public Loan Forgiveness Organization

Equal Opportunity Employer

LCFS is an equal opportunity employer and consideration for employment is made without regard to race, color, national origin, age, sex, disability, protected veteran status, or any other characteristic protected by applicable law.

Location: Mt. Vernon, IL

Essential Functions:

Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents. Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor.

Establishes and maintains systems for assigned programs that collect data on clients, services and outcomes; tracks related expenses and program statistics; and maximizes utilization of PC based systems.

Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc. Prepares documents and files for audit purposes, ensuring accurate and timely submissions.

Handle confidential information with discretion.

Answer and direct incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments. Schedule appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes.

Order office supplies and ensure appropriate and timely distribution.

Assist with new employee onboarding including ordering IDs/business cards and ensuring all necessary items are provided.

Regularly assist office supervisor with relevant tasks as assigned. Keep supervisor informed of issues related to their area of responsibility.

Facilitates posting communications for direct service staff, administrative staff and clients.

Receive and log donations and provide timely acknowledgement response.

May assist with Volunteers.

Knowledge and Ability Requirements

Proficient in Microsoft Office Suite; understands office systems and procedures.
Knowledge of office professional conduct and professional presentation of self.
Excellent customer service approach with the ability to effectively communicate with both clients and staff.
Ability to work independently, multi-task and ensure accuracy in meeting deadlines. Ability to respond to changing demands of the office and be flexible.

Education and Experience

High school diploma required; associate or bachelor’s degree preferred. Experience as a receptionist or in a customer-facing role is preferred. Additional training in office skills preferred. Must demonstrate excellent customer service with strong attention to detail, including ability to work with numbers/statistics. Excellent organizational and multitasking abilities and strong interpersonal skills. Must provide timely responses to requests from supervisor, staff, and external inquiries.

Physical

Demands and Other Requirements

To perform this job successfully, the employee must be able to perform the essential duties listed in the job description. The role requires talking or hearing, frequent…

Receptionist, Administrative​/Clerical

Receptionist, Administrative/Clerical