Inside Sales Representative

Responsibilities

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
• Find win‑win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up‑to‑date on industry trends and market developments to better serve customers.
• Participate in training gaining electrical product knowledge and application to create value to the end‑use market.

• High School diploma or equivalent, with secondary or post‑secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Echo Electric.
• At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation.
• Ability to perform basic mathematical functions/calculations.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.

• High School diploma
• Post‑secondary coursework in sales/marketing