Outside Loan Originator

Position Overview

The Outside Loan Originator (Outside LO) is responsible for maintaining an NMLS license required under the S.A.F.E. Act of 2008, originating, and processing real estate mortgage loans in accordance with Cross Country Mortgage, LLC (CCM) processes and product guidelines.

• Source mortgage leads; build business relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Market CCM products to individuals and firms, promoting services that may meet customers’ needs.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Help customers by answering questions and responding to requests; handle customer complaints and take appropriate action to resolve them.
• Own communication with the real estate agent or referral source; confer with processing and underwriting to aid in resolving mortgage application problems.
• Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including attending closings, open houses, and/or conducting CCM seminars, trainings, and other lead-generating activities. Mortgage coaching available.

• NMLS license required under the S.A.F.E. Act of 2008.
• Experience with and/or knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Experience proactively soliciting new business;
  Encompass experience preferred.
• Knowledge of mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
• Advanced communication and collaboration skills.
• Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint, and Outlook.

Cross Country Mortgage offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, 401(k), company‑provided short‑term disability, an employee assistance program, and a wellness program.

Cross Country Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic as defined by law.

Cross Country Mortgage, LLC (NMLS
3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit (Use the "Apply for this Job" box below)..

Please direct applications and inquiries to  California residents should review Cross Country’s privacy statement for information about how Cross Country collects and uses personal information about California applicants.