Stocking Coach, Non-Complex, Management

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tours to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction. Introduces and leads company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as store of the community and community outreach programs ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit Loss) statements managing and assisting in budgeting, forecasting and controlling expenses in the designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring and assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs.

Identifies and communicates goals and objectives building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training and mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices.

Builds high-performing teams embraces differences in people, cultures, ideas and experiences creating a workplace where associates feel seen, supported and connected through a culture of belonging and creates opportunities for all associates to thrive and perform. Attracts and retains the best talent, empowers and develops talent and recognizes others contributions and accomplishments. Act with Integrity, maintaining and promoting the highest standards of integrity, ethics and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Serves our customers and members, delivering results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.

Strives for Excellence, displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience and encouraging learning from mistakes, and drives continuous improvements adopting and encouraging the use of new technologies and skills.

At Walmart, we offer competitive pay and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive…