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Customer Service/Support Specialist in Mount Vernon
Job in
Mount Vernon, Fairfax County, Virginia, 22121, USA
Listed on 2026-07-24
Listing for:
Energy Jobline ZR
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Job Description
Deliver Customer Service & Technical Support by responding to customer needs with accuracy and in a timely manner. Develop and maintain a high level of product and technical knowledge of our medical products. Field and resolve customer issues and questions—escalating when necessary. Take ownership of process and orders from start to finish.
Responsibilities- Answering inbound calls, processing orders through company software.
- Following up to make certain orders are processed and shipped.
- Resolve and troubleshoot technical product issues with customers.
- Be your best self-open to new ideas—“Can do” attitude.
- Show up every day with a smile. Bring a love for our small company, its employees, vendors and most importantly our customers.
Full-time
Benefits- 401(k)
- Health insurance
- On-the-job training
- Minimum 5 years
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