Scanning Operations Coordinator

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Office/Division:
Center for Facilities, Risk, and Adjudication - Office of Enterprise Risk Management

Posting Close: 7/7/25

Location:
In-Person

Range/Code
: 42 107i

Step A/M $: 3752 - 5011

RITM
: RITM
0296939

Position #:

Posting notes for TA Specialist:

Posting Timeline
: 7 Days minimum

Official Duty Station
:
Tumwater

Work Setting
:
Onsite

Field Work
:
No

Required Education (lowest of the options):
None

Experience Level
:
Intermediate:
Experience in the field with the ability to handle complex tasks independently or with minimal supervision. Involves applying industry best practices, making informed decisions, and problem-solving.

Scanning Operations Coordinator

Program Specialist 2 (PS2)

The Washington State Department of Health works to protect and improve the health of all people in our state. Within the department, the Center for Facilities, Risk, and Adjudication (CFRA) provides leadership in adjudicative services, enterprise risk management, and workplace facilities—ensuring due process, proactive risk mitigation, and safe, efficient work environments for employees and partners.

The Scanning Operations Coordinator is part of the Office of Enterprise Risk Management (OERM), one of CFRA’s three offices. OERM includes six key sections:
Civil Rights, Privacy, Public Disclosure, Information Governance, External Audit/Internal Controls, and Enterprise Risk Management. All who work to proactively manage risks that could impact the agency’s mission.

The Information Governance unit oversees the department’s centralized scanning unit, which supports the agency’s transition to a paperless, digital work environment.

• Support the operation of our centralized scanning unit under the direction of Program Specialist 4.
• Review and scan incoming paper files from agency programs and staff.
• Conduct quality assurance reviews of scanned electronic files to ensure accuracy and completeness.
• Help mitigate risks by transferring physical documents into our secure Enterprise Content Management (ECM) system.
• Improve efficiency and public records response by enabling electronic search capabilities.
• Contribute to the department’s records retention and disposition practices.

This position plays a vital role in protecting data integrity and supporting Washington’s move to a more mobile, responsive, and digitally enabled public health workforce.

Join our onsite team to collaborate directly with colleagues and be part of our dynamic workplace environment. This position requires working onsite and in person at our Tumwater, WA campus.

Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Two (2) or more years of experience in an administrative or office environment that includes records management and scanning or digitization of records.

AND

One (1) year of customer service experience that includes fulfilling requests, responding to inquiries, and resolving problems regarding records.

Six(6) ormoremonths ofexperienceandanabilitytousecomputersoftwareasfollows:

• Electronicdatabasesystemtoupdateand/ormaintainrecords.
• Experience will include practical skills in MS Excel for spreadsheet tasks, database management, MS Word for document creation and formatting, and Microsoft Outlook or similar email systems for electronic correspondence.

• One (1) or more years of analytical experience reviewing documents and taking appropriate action based on an analysis of the information.
• Two (2) or more years of document scanning and quality assurance processes in a high-functioning scanning unit.
• Experience in performing quality assurance and quality control reviews of scanned documents.
• Experience identifying and addressing issues in the scanning process, including detecting patterns of irregularities.
• Experience with reviewing documents for completeness and accuracy and following established rules and timelines.
• Experience with cleaning files of…