EMS Administrative Captain

EMS Administrative Captain

Under general direction, the EMS Administrative Captain oversees EMS administration, including quality improvement, training, field training, medical supplies and medications, regulatory compliance, and program development. The position collaborates with department staff and regional partners to support effective EMS delivery and provider development.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours.

Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Plans, coordinates, administers, and evaluates the Department's EMS programs, goals, performance measures, policies, and continuous improvement efforts.
• Assists with EMS budget preparation and recommends expenditures for equipment, supplies, medications, training, and contracted services.
• Represents the Department on EMS committees and coordinates with City departments, the Medical Program Director, Skagit County EMS, hospitals, vendors, and regional partners.
• Oversees EMS quality assurance and improvement, including reviewing patient-care records for documentation quality, protocol compliance, clinical trends, and opportunities for improvement.
• Analyzes and reports performance data and coordinates follow-up on patient-care concerns, unusual occurrences, complaints, exposure events, and protocol variances.
• Provides clinical coaching, feedback, and remediation recommendations in coordination with supervisors and the chain of command.
• Identifies training needs and develops, delivers, and evaluates EMS education, including continuing education, OTEP, skill verification, simulations, and employee development.
• Coordinates onboarding, field training, clinical readiness, public CPR instruction, community education, and required training records and certifications.
• Manages the procurement, inventory, maintenance, replacement, and standardization of EMS equipment and supplies.
• Oversees medication and controlled-substance ordering, storage, security, tracking, auditing, reconciliation, disposal, and required records.
• Conducts field observations and periodic operational assignments to assess provider performance, ambulance operations, equipment needs, and system effectiveness.
• Responds to incidents, training events, and special operations as directed to provide EMS expertise or perform assigned Incident Command System functions.
• Supports investigations of unusual occurrences, patient care concerns, complaints, exposure events or other EMS related issues.
• Provides direct, lead, or functional supervision to assigned personnel and supports performance, accountability, and professional development.
• Prepares reports, correspondence, recommendations, and records and maintains effective relationships with employees, labor representatives, partner agencies, vendors, and the public.
• Performs related duties as assigned by the Fire Chief, Assistant Chief, or designee.

Education, Training, and Experience Guidelines

• High School Diploma or GED required;
• Minimum of seven (7) years of full-time experience as a Paramedic, Registered Nurse, or Nurse Practitioner

• Bachelor's degree or higher in Emergency Management, Fire Administration, EMS Administration, Public Administration, Leadership, or related field preferred
• Demonstrated experience in EMS training, program management, and quality improvement preferred
• IFSAC Instructor I
• IFSAC Fire Officer I
• IFSAC Fire Officer II

Knowledge of:

• EMS systems, fire department operations, EMS protocols, and QA/QI principles
• State and federal EMS laws, rules, and reporting requirements
• Controlled substances management and DEA compliance
• Adult learning theory and instructional methodologies
• Budgeting, procurement, and asset lifecycle management

Skill in:

• Designing, delivering, and evaluating training programs
• Conducting data analysis and presenting meaningful findings
• Supervising, mentoring, and evaluating personnel
• Managing budgets, contracts, and inventories
• Use of…