Parts Sales Counterperson

Pape' Machinery, Inc.

- Construction & Forestry
420 E Hickox Rd
Mt Vernon, WA 98273, USA

Do you love working in a positive, high-energy environment? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is adding to their Parts team in Mt. Vernon, WA.

At Pape’, you can count on us to invest heavily in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

In the Parts Counter role, you will work with customers in person and on the phone to ensure they get the parts they need for their equipment. Every day you will determine customer parts needs through the use of literature, computer programs, and parts knowledge, and recommend parts or services to the customer. You will also perform daily cycle counts, process morning stock freight, inter-company freight transfers, prepare parts estimates for service department and customer service advisors, and load and unload freight.

To thrive in this role, you must be excellent at maintaining and building relationships with customers and have a winning attitude.

• Self-motivated and assertive drive.
• Ability to perform at a high level in a fast pace and team-oriented environment.
• Verifiable parts counter experience or applicable mechanical/service experience.
• Knowledge of parts inventory.
• Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
• Above-average organizational skills.
• Must be able to operate a forklift – we will train you!
• Occasional overtime will be required during peak season and while performing annual inventory.

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match;
  Medical, Dental, Vision and Prescription Insurance;
  Flexible Spending Accounts (Flex Plans);
  Life Insurance;
  Short- and Long-Term Disability Insurance;
  Employee Assistance Program;
  Online and Instructor-Led Training;
  Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement
  – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation
  — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment
  – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact
  – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training
  – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.