Staff Nurse Triage

Staff Nurse Triage - 9279

US:

WA:

Mount Vernon | Nursing | Per Diem

43.64 - 79.57 USD per hour

Department:
Medical Oncology SVH Exempt:
No

Schedule:

DAYS - VARIABLE Position Type:
Per Diem FTE: 0.000001 Base Wage $43.64 to $79.57

Location:

SRH Cancer Care Center Mount Vernon

The RN Triage Nurse is clinically competent to coordinate and deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation and evaluation. Uses critical thinking and appropriate provider consultation to work within scope of practice to the highest level of licensure and training. Engages in interdisciplinary collaboration which includes the use of available community resources.

Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.

Essential Functions:

• Performs Telehealth nursing care that includes consultation, triage, surveillance, and follow up for patients.
• Prioritizes and manages work load in an environment where the nature and volume of calls is unpredictable.
• Conducts face to face triage of patients presenting with urgent/emergent needs.
• Directly assists providers as needed, contributing to a smooth work flow in the department.
• Coordinates and assists patients in scheduling acute, specialty, or routine care appointments, including referrals.
• Demonstrates proficiency in application of clinical knowledge as it applies to the specific clinic setting.
• Considers cultural, spiritual, and psychosocial factors that affect patient perception of and adherence to health care plans when interacting with patients, families, support systems, and the community.
• Utilizes critical thinking and assessment skills to follow provider approved protocols.
• Contacts pharmacy for medication refills for patients as needed.
• Educates patients regarding test results and medical conditions, explaining medical terms and procedures in manner understandable to patients.
• Maintains a working knowledge of medication frequently utilized, researching any medication not familiar with.
• Develops a familiarization with brand/generic medication names.
• Maintains familiarity with all forms and paperwork utilized throughout the clinic.
• Participates in the advancement of professional nursing practice through continuing education and self-development; develops and maintains professional credibility.
• Demonstrates professional nursing leadership and contributes to a smooth work flow by assisting team members as needed.
• Responds to emergency codes.
• Collaborates with department Practice Manager and Clinical Supervisor to ensure new team members receive appropriate orientation and reports on trainee performance.
• Serves as clinical resource to department staff; contributes to the professional growth and development of other clinical staff.
• PATIENT SATISFACTION
  - Assists patients, family members or other clients with concern and empathy; respects their confidentiality and privacy and communicates with them in a courteous and respectful manner.
• Answers and refers telephone calls or other inquires to ensure accurate and timely communications are facilitated.
• Identifies him/herself in a pleasant and positive manner.
• Takes responsibility for helping the caller and/or visitor.
• TEAMWORK
  - Assists in the orientation/training of new Team Members.
• Consistently works in a positive and cooperative manner with fellow Team Members.
• Assists other Team Members in the performance of their assignments.
• Seeks out opportunities to help rather than waiting to be asked.
• Considers the impact of his/her actions on Team Members throughout SRH.
• Recognizes the need for variations in staffing and volunteers to fill open shifts, whenever possible.
• Takes direction and initiates actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless patient care.
• Demonstrates flexibility to perform duties wherever volume deems it necessary within SRH.
• PROBLEM SOLVING
  - Demonstrates sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Investigate and follow through on unusual orders or requests for service or information.
• Follows proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.
• Records/reports the need for service maintenance or repair of equipment and removes any faulty equipment from service.
• Contributes to the achievement of Quality Improvement and participate in QI activities.
• Consistently evaluates work and determines if further steps are needed to meet client expectations.
• Takes initiative to do or redo inadequate or incomplete work, even if it is not yours.
• Ensures compliance with regulatory standards.
• PRODUCTIVITY/EFFICIENCY
  - Consistently demonstrates the ability to respond to changing situations in a flexible manner in order to meet current…