Bilingual Multi- Customer Service Specialist; Spanish

Overview

Part-Time Role with Pay Starting at $24.00 Hourly. This role is required to work at multiple locations. This role requires bilingual fluency in Spanish and English. The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #728252, located at: 1526 Riverside Drive, Mount Vernon, WA 98273.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in delivery, retail, or customer service
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Our people are behind the strength of our success, and we invest and support you in life with rewards, benefits and the flexibility to enhance your health and well-being;

in career with opportunities to learn, develop new skills and grow your contribution; and in connection with an inclusive team and commitment to our communities.

Part-time regular employees not covered by a collective bargaining agreement are eligible for: 0-9 paid holidays; sick leave accrual; paid Military leave; paid Bereavement Leave; and paid vacation after the first year. Compensation decisions are based on position factors and location. The company reserves the right to modify information at any time, subject to applicable law. Equal Employment Opportunity information and protections are described at the company’s benefits page and through applicable federal, state, and local laws.

As a VEVRAA Federal Contractor, the company provides priority referral of Protected Veterans. Please note that Sherwin-Williams will never request payment or sensitive personal information during the application process.