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Customer Retention & Relationship Specialist
Job in
Mountain Brook, Jefferson County, Alabama, USA
Listed on 2026-08-22
Listing for:
Amy Smith Gardner Insurance
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Amy Gardner State Farm is seeking a Customer Retention Specialist to foster ongoing relationships, manage policy renewals, and support office growth in Birmingham. This role focuses on outreach, renewal communications, and proactive engagement with clients.
You will review accounts, present coverage options, maintain accurate records, and collaborate with teammates to meet retention and service goals while delivering care and clarity in every interaction.
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