Mail Room Clerk

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

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ABM is seeking a Mailroom Services Clerk for our client. In this position, you will be the primary point of contact for the mail and shipping distribution process. You will oversee the mail services and shipping department (within our client office) by coordinating the distribution and mail, packages and parcels for client campus. You will also act as the primary vendor point of contact for maintenance and urgent repairs of mailroom equipment.

Skills Requirements:

Ability to adhere to time-sensitive tasks by working quickly and efficiently throughout the workday.

Strong attention to detail and the ability to work in a fast-paced environment.

Strong sense of urgency.

Integrity, discretion, and respect for confidentiality and privacy.

Ability to read and understand equipment manuals.

Typing, computing, and data entry skills.

Good communication, interpersonal, and customer service skills with all internal and external contacts.

Time management - strong ability to prioritize, meet deadlines and work under pressure.

Flexible and supportive team member.

Contributes ideas on ways to optimize or improve the team, the department, and the Company.

Education, Experience, & Licensing Requirements:

High school diploma or equivalent

Competent and working knowledge of navigating Microsoft Suite, Google Workspace and Mail Services software

College degree or equivalent work experience preferred

Experience working in an office setting.

Previous mailroom or clerical experience a plus

Customer Service Experience

Responsibilities

Maintain the mail, package and parcel inventory and replenishing supplies as needed throughout conference rooms and satellite stations on client campus.

Creates shipping labels for courier packages online.

Collect packages in satellite campus location for mail services

Maintain the Fed Ex, UPS, DHL or similar shipping label file.

Operate and maintain mailroom equipment, such as postage meters, check printers and stuffer.

Act as point of contact for mailroom equipment repair and maintenance vendors.

Drop or coordinate shipping of commercial packages to a commercial hub (as needed)

Assist with package tracking by updating, responding and/or assigning cases.

Assists in the handling of mail services related inquiries either via case management system, phone or in person with professionalism, courteous and a sense of urgency.

Participate in projects as assigned.

Escalate concerns or difficulties to the Campus Manager (Sr. Facilities Manager) with a sense of urgency.