Office & Facilities Manager

About Earn In

As one of the first pioneers of earned wage access, our passion at Earn In is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We're fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We're growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY  

We're looking for an organized, proactive, and people-first Office & Facilities Manager to serve as the central point of contact for day-to-day operations at our Mountain View headquarters. This is a broad, high-visibility role - you'll own everything from major vendor contracts to making sure the kitchen is stocked, and every visitor walks away with a great first impression of Earn In.

You'll partner closely with office leads across our other locations and play a key role in building a welcoming, well-functioning workplace that supports employee experience. This role reports directly to the Sr. Director, DIB & People Partnering and sits at the intersection of facilities, culture, and employee experience.  The Mountain View base salary range for this full-time position is $83,000-$102,000, plus equity and benefits.

Our salary ranges are determined by role, level, and location. This is a hybrid position in Mountain View that requires in-office work usually 5 days a week. We are unable to provide visa sponsorship or immigration support for this position.  

WHAT YOU'LL DO

Facilities and Office Operations

* Own day-to-day operations of the Mountain View office - ensuring the space is clean, functional, safe, and well-stocked

* Manage kitchen and supply inventory, including ordering and restocking food, beverages, office supplies, and equipment

* Greet and welcome visitors, candidates, and guests; ensure a warm, professional experience for everyone who walks through the door

* Serve as the primary liaison with building management for maintenance requests, lease matters, and facility issues

* Oversee workplace health and safety protocols, emergency procedures, and compliance requirements

* Manage badge access, visitor check-in systems, and office security procedures

Vendor Management

* Manage vendor relationships from selection through contract renewal, including sourcing, onboarding, day-to-day oversight, and performance management

* Negotiate and manage service agreements with vendors including cleaning services, security, catering, plant care, IT hardware suppliers, and more

* Track vendor spend against budget; identify and act on opportunities to optimize costs without sacrificing quality

* Maintain a vendor tracker with contract terms, renewal dates, and performance notes

Multi-Location Coordination

* Serve as the connector between Earn In's office locations - partnering with local office leads to ensure consistent standards, share best practices, and coordinate cross-site initiatives

* Support office leads in other locations with facilities questions, vendor sourcing, and documented processes and guidelines

* Assist in opening or scaling new office locations as Earn In grows

Events & Culture

* Plan and execute in-office events, team celebrations, all-hands logistics, and executive visits

* Partner with the People team on new hire onboarding logistics, office orientation, and culture programming

* Manage catering and A/V setup for on-site meetings and company events

Finance & Administration

* Own the facilities budget: track expenses, process invoices, and reconcile spend monthly

* Manage purchase requests and purchase orders through company procurement systems

* Maintain organized records for contracts, vendor agreements, facilities documentation, and compliance materials

WHAT WE'RE LOOKING FOR

* 1+ year of demonstrated experience in office operations, facilities management, or a comparable coordination role (e.g., hospitality, event operations, or similar)

* Proven track record managing vendors and service contracts, including negotiation and performance oversight

* Strong organizational skills with the ability to manage multiple priorities and switch context quickly

* Takes initiative and follows through without needing close direction

* Excellent interpersonal skills; warm, professional, and effective working with all levels of the organization

* Experience managing budgets, processing invoices, and tracking spend

* Comfortable using collaboration tools such as Google Workspace, Slack, or similar platforms

* Experience supporting a multi-location or distributed company is a plus

* Background in a fast-paced, evolving environment is a plus

* Familiarity with workplace platforms such as…