Philanthropic Services Associate

ABOUT SILICON VALLEY COMMUNITY FOUNDATION

Silicon Valley Community Foundation (SVCF) is a regional catalyst, connector, and collaborator. We bring together the resources and skills of donors, business, government, and community to solve some of our region’s toughest challenges. We promote philanthropy in our region and support philanthropists to invest with impact. Through advocacy, research, policy and grantmaking, we seek systemic solutions to drive enduring community change.

Learn more .

This is a full-time, non-exempt level position in Mountain View, California.

SVCF operates on a hybrid work model. All teams are expected to work in the office twice a week, every other week. In-office days are Tuesdays and Wednesdays.

Please note that there may be times when meetings, events, or other organizational priorities require you to be in the office more frequently than this standard schedule. This structure is designed to support equity, collaboration and consistency while still maintaining flexibility in how we work.

SVCF also reserves the right to modify its hybrid work schedule as needed.

All SVCF team members must be based and hold residency in California.

This position works closely with team members to complete daily tasks and offer support to the team. Key responsibilities include gift/grant processing, compliance and database management. This role also plays a central role in administering scholarships and general grant application reviews. Collectively, the team is dedicated to the timely and accurate stewardship of philanthropic assets while delivering exceptional service to donors, colleagues and grantees.

• Accurately process inbound gifts and outbound grants.
• Prepare grant award letters, grant agreements, gift receipts and other correspondence and verify their accuracy before mailing/posting to SVCF systems.
• Maintain recurring and multi-payment grant records – ensure that they are updated accurately and advanced for payment on the first of each month.
• Process gift/grant adjustments and amendments to ensure they are completed accurately and timely.
• Create and maintain files and logs pertinent to gifts/grants and receipts as applicable.
• Respond to internal/external requests to pull documents from the database.
• Provide timely, responsive and professional customer service to internal and external customers.
• Document gift/grant processing procedures as needed.
• Maintain knowledge of IRS regulations, SVCF policies and industry best practices.
• Work with the Philanthropic Services team to improve gift/grant processing and procedures.
• Assist with special projects as needed, including database updates, templates and workgroup participation.

• Support the Philanthropic Services portfolio of funds. The portfolio includes the following fund types: donor advised, designated, non-profit investment, non-profit endowment (akin to agency funds), special projects, supporting organization and scholarships.
• Work in close coordination with staff in other SVCF departments to provide fund support and maintenance.
• Provide data analysis and administrative support on SVCF fee for service engagements (e.g. NGOSource billing, Click Time administration, contract invoicing, etc.)

• Provide support for multiple scholarship funds, including administration, reviewing and processing.
• Maintain knowledge of federal scholarship regulations, SVCF policies and industry best practices.
• Communicate with applicants to gather information and to ensure compliance with scholarship criteria and guidelines.
• Participate in the review, selection and award processes.
• Document scholarship procedures as needed.

• Other related duties as assigned.

The responsibilities outlined in this job description are not meant to be all-inclusive and are subject to change. Employees are expected to be flexible and adaptable, performing other related duties as needed to meet the organization’s evolving goals and priorities.

• At least one year of relevant administrative experience.
• Professional and…