Supply Chain and Operations Consulting – Aftermarket Services – Senior Manager- Industrials

We are:

Accenture Supply Chain & Operations Consulting practice who specializes at the intersection of functional consulting, data, & technology. Our Fortune 500 clients all the way through private equity backed portfolio companies need big-picture change, so we come at their challenges from all sides with functional insights, data power, digital leadership, and extensive industry know-how. It’s our job to show clients how to take major leaps forward in planning, procurement, manufacturing, fulfillment, and service while becoming more sustainable and resilient.

How do we do it? We call out the most important metrics. We cut costs, optimize capital, improve response times and consider ESG values. We connect suppliers and customers across the extended supply chain. And we create strategies and operating models that really work.

A Supply Chain and Operations professional with deep expertise in aftermarket services who helps clients develop strategies and operating models that integrate the E2E service value chain as well as connect suppliers and customers across the extended supply chains. You have deep expertise in the Aftermarket space helping clients solve challenges in the E2E service value chain – product design, customer service, spares forecasting, supply / inventory / & materials planning, forward fulfillment, order management, field service & repair, reverse logistics & returns, and warranty management.

You use your data skills to develop and implement strategies that improve the entire supply chain process by applying cost efficiency, increasing business effectiveness, and creating synergies and collaboration across companies. You’ve also got the communication skills to make sure that everyone understands your ideas and how to get them working as quickly as possible. Your experience means that people look to you for guidance and ideas.

And you know how to make sure teams get their work done on time, every time.

• Find solutions to clients’ supply chain and operations aftermarket services related challenges
• Spot and solve challenges using your analytical & strategy skills to dive into data and compare vs. industry peers
• Lead workshops that look for ways to improve organizations and processes
• Determine what methods and procedures to use when completing projects
• Give clients insights that help make their companies work better, faster, and more efficiently
• Challenge legacy ways of working using constructive techniques that fuel client growth
• Use digital tech to help clients find new ways to make their organizations more effective and efficient
• Lead small to medium sized teams with diverse backgrounds skills and knowledge
• Effectively manage and coach others, collaborating with internal and external parties
• Support client sales origination and thought leadership development
• Ensure that projects help clients meet their key goals
• Drive a positive impact in the communities where we work and live
• Use the latest analytical tools and digital tech to help clients find new ways to understand how to make their organizations more effective and efficient
• Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
• Here’s what you need:

• Minimum of 8 years of experience working on Supply Chain initiatives
• Minimum of 5 years of experience working on Aftermarket Services initiatives
• Minimum of 8 years of experience working in one or many of the following industries:
  Industrials, Aerospace & Defense
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s degree, must have equivalent minimum 6-year work experience
• Bonus points if:
  External experience at a consulting firm or internal consulting experience in a role equivalent to Senior Manager level within industry.
• You have a deep specialization in one or many of the following aftermarket service-centric skills :
• Strategy & Growth: service strategy; service offerings / aaS; service contract profitability
• End of Life / Supersession / Last Time Buy of parts
• Spare parts Planning & Inventory Management: spare forecasting / demand planning; install base / failure-rate…