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AI-Driven Onboarding & CX Strategy Leader

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Intuit Inc.
Full Time position
Listed on 2026-07-10
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 207000 - 280000 USD Yearly USD 207000.00 280000.00 YEAR
Job Description & How to Apply Below

Intuit is seeking a strategic leader to define how AI transforms onboarding for complex mid-market customers and to shape a scalable service model that pairs AI with expert support. You’ll partner with Product, AI/ML, and Service Design leaders, and report to senior executives with visibility to SVP-level decisions.

In this high-velocity role, you’ll run pilots, quantify impact on cost-to-serve and retention, and influence the product roadmap to evolve service and product as an integrated system

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