Senior Field Sales & Business Operations Lead, US Specialist Org​ , NAMER Specialist Operations

AWS Sales & Business Operations Lead For Us Specialist Org

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales & Business Operations Lead for the US Specialist organization.

This combined role leans primarily toward Sales Operations, maintaining operational excellence across sales processes and initiatives, while also owning the full operating rhythm, executive cadences, and strategic planning mechanisms for the US Specialist organization.

The Field Sales & Business Operations Lead for the US Specialist Org will serve as the strategic operations owner and COO-equivalent for the Specialist organization, functioning as a critical business partner to sales leadership. This is a forward-looking, tech-enabled operations leadership position that goes beyond traditional quota management and field sales support. It represents a strategic investment in operational leadership that ensures the business operations is executed with rigor, runs efficient business mechanisms (XBRs, OP1/OP2 planning, staff meetings, all team broadcasts, offsites and similar), scales effectively through AI-powered automation, and maximizes revenue potential across its domains.

The ideal candidate will own the division's operating rhythm and executive cadences, drive cross-divisional operational excellence, leverage AI-powered tools and automation to accelerate business reviews and surface insights faster, serve as the critical conduit between field and worldwide teams to ensure alignment and execution consistency, and enable sales leaders to focus on customer engagement and revenue generation.

Key job responsibilities include serving as COO-equivalent to division leadership, driving operational rigor across business operations and field sales, coordinating Divisional Business Reviews (X ), leading OP1 & OP2 planning end-to-end, running mechanisms (Top Deals, IPMM), managing weekly leader staff meetings and offsites, owning annual Fast Start initiatives across One Team and leading division-wide strategic projects, automating Business Reviews with modular narratives, driving adoption of AI tools (SIFT, AWSentral Forecasting), producing weekly pipeline summary communications, maintaining standardized reporting for data-driven decisions, owning territory design, quota setting, headcount, and compensation plan execution, driving pipeline inspection and resolving stalled opportunities, and working cross-functionally with Sales, Finance, HR, Marketing, BD, Pro Serve, and Partners to execute priorities and close process gaps.

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