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Strategic CSM Enterprise AI and Data Platforms

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: ThoughtSpot
Full Time position
Listed on 2026-08-30
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for Enterprise AI and Data Platforms

Thought Spot is seeking a Customer Success Manager to own a portfolio of mid-market and enterprise accounts in the U.S. from onboarding through renewal and expansion.

You’ll partner with Sales, Product, Marketing, Support, and Services to drive measurable business outcomes and ROI for customers. The role emphasizes consultative strategy, not just health-score checks, and requires a mix of relationship-building, strategic thinking, and AI-enabled engagement.

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