Senior Learning Capability Partner

Overview

The Senior Capability Partner sits at the intersection of business strategy and learning impact. You are the bridge between what the business needs and what the learning ecosystem delivers — translating ambiguous demand signals into clear, prioritized, measurable learning investments that move the needle on performance, productivity, and growth.

In this role, you will serve as a trusted advisor to senior business leaders across enterprise and ecosystem segments — representing the voice of the business inside the learning function, and the capabilities of the learning function back to the business. You will own the relationship between demand and delivery, ensuring that every learning investment is tied to a measurable outcome and every deliverable lands on time and at the quality bar that business leaders expect.

This is not a facilitation or instructional design role. This is a strategic consulting and relationship management function that requires business acumen, executive presence, and the ability to hold ambiguity while driving clarity and accountability across a complex stakeholder landscape.

• Translate learning investments into measurable business outcomes — owning the full arc from needs identification through post-delivery impact measurement and ROI reporting.
• Define success metrics upfront with business stakeholders before any learning solution is designed or delivered, ensuring every program is tied to a leading or lagging performance indicator.
• Track, synthesize, and report on learning effectiveness data, translating program metrics into business-relevant language that resonates with senior leaders — framing results in terms of productivity, revenue impact, time to proficiency, retention, and conversion.
• Partner with analytics and measurement teams to build repeatable ROI frameworks and ensure learning data is captured, cleaned, and reported consistently across your portfolio.

• Serve as the primary voice of your assigned business segment inside the learning function — deeply understanding business priorities, seasonal rhythms, workforce challenges, and strategic initiatives, and translating those into actionable demand signals.
• Advocate actively for your business stakeholders' priorities in learning planning cycles, roadmap reviews, and resource allocation conversations — ensuring that what the business needs is heard, understood, and sequenced appropriately.
• Own a rolling demand roadmap for your segment, capturing intake requests, prioritizing against business impact and capacity, and communicating trade-offs and timing back to stakeholders with clarity and confidence.
• Identify emerging capability gaps before they become performance problems — proactively surfacing workforce readiness risks and recommending learning interventions before demand becomes crisis.

• Manage your segment's learning portfolio roadmap end to end — from intake through delivery — owning the communication of milestones, dependencies, and deliverable status to business stakeholders on a regular cadence.
• Hold business stakeholders accountable to their roles in the delivery process: providing SME access, reviewing content, approving releases, and communicating changes to their teams.
• Maintain a clear and current view of in-flight work across your portfolio, escalating risks to delivery timelines early and proposing solutions rather than presenting problems.
• Partner closely with Demand & Portfolio Management to ensure your segment's work is properly sequenced in the master roadmap and that capacity is allocated appropriately to deliver on commitments.

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