Vendor Relationship Manager, Fintech Risk

Intuit's Fintech Risk organization protects customers and the business while enabling growth — and a critical part of that mission runs on our third-party risk vendors (credit worthiness, identity verification, fraud detection, underwriting, and related capabilities). We are looking for a Vendor Relationship Manager to own the relationship, performance, and commercial lifecycle of these vendors on behalf of Risk.

This is a vendor-facing role. You are the primary point of contact for our risk vendors — running regular business reviews, driving contract renewals and renegotiations, and staying close enough to the business to catch when a use case is changing and translate that into a likely cost or risk impact. You partner tightly with the Risk OpEx/finance lead — who owns PO accruals, invoices, budgeting, and variance — feeding them the forward signal they need.

If you like building trusted vendor partnerships and turning them into better performance, terms, and value for Intuit, this is the role.

Responsibilities

• Own and evolve the vendor relationship: serve as the primary point of contact for Risk's third-party vendors, building trusted partnerships and acting as the connective tissue between vendors and Risk business owners.
• Set the operating rhythm and Q  governance: lead a consistent review cadence with each vendor — performance against SLAs, roadmap, issues, and value delivered — and drive follow-through on actions.
• Lead contract renewals and renegotiations and own commercial outcomes: lead renewal planning and renegotiation prep, partnering with Sourcing/3
  
  PRM and business owners on terms, pricing, and savings.
• Stay ahead of use-case and cost changes: keep close to how each vendor is used across Risk Policy/Ops, spot when a use case is shifting, and translate that into impact on cost and related recommendations.
• Monitor vendor performance and value: track SLAs, service quality, and ROI; maintain vendor scorecards; and surface duplicated or underperforming services for consolidation or exit.
• Coordinate PoCs: manage the vendor relationship through proof-of-concept — scope, success criteria, and go/no-go.
• Own vendor risk touchpoints: track vendor incidents and outages, and coordinate ongoing monitoring and quarterly attestations with 3
  
  PRM.
• Partner with Risk OpEx/finance: provide the forward-looking vendor signal (usage, renewals, use-case changes) that feeds PO accruals, invoicing, budgeting, and variance analysis.
• Support the vendor engagement framework: define and scale repeatable frameworks and help evolve Risk's standardized approach to vendor management — roles, cadences, timelines, and communications.

Qualifications

• 5+ years in vendor/supplier relationship management, category management, partnerships, or a related field — ideally supporting risk, fraud, payments, or financial services.
• Proven track record building, negotiating, and owning third-party relationships and running structured business reviews (MBRs/QBRs).
• Experience leading contract renewals and renegotiations, partnering with sourcing/procurement on terms and savings.
• Commercial and business acumen — able to connect a changing vendor use case to its likely cost and risk impact, and communicate that clearly.
• Strong cross-functional collaborator — influences and drives alignment across teams independently / with limited guidance to drive clear ownership.
• Familiarity with procurement and third-party risk concepts (POs, SoWs, PoCs, due diligence, monitoring, attestations).
• Builds durable scalable processes with strong communication skills; comfortable with spreadsheets/data (Excel/Google Sheets), with an AI-first mindset toward reducing manual work.
• Solves ambiguous business problems and shapes process without a playbook.
• Bachelor's…