Communications & Design Partner

Employee Communications & Experience Design Partner

Company: Next Insurance

Location: Waltham, MA (hybrid)

ERGO NEXT's mission is to help entrepreneurs thrive. They are building a technology-led, full-stack provider of small business insurance.

About the Role: Redefine ERGO NEXT's identity, voice, and visual connection with their people. This is a hybrid role focusing on internal branding and communications strategy, with some people experience programming.

• Define the visual identity of their internal brand: create marketing-grade assets, templates, and campaign collateral.
• Craft emotionally resonant messaging for executive communications, translating complex integration themes into compelling stories.
• Empower senior leadership with high-stakes narrative decks and talking points for meetings and announcements.
• Maintain the internal brand toolkit, ensuring consistent tone and high design standards.
• Build communication plans to guide employees through the acquisition journey with clarity and empathy.
• Drive "People Experience" activations by designing branded assets for cultural moments, ERG events, and employee recognition.
• Bridge the gap between sites, partnering with Workplace teams to connect their Palo Alto office and remote employees.

• 4-6 years of experience in brand design, internal communications, copywriting, or a related creative field.
• A portfolio showcasing both visual design (decks, branding) and strategic writing.
• Technical fluency in Canva, Google Suite, and AI productivity tools (ChatGPT, Gemini).
• Executive presence, with the ability to design materials for leadership.
• Project management skills to balance brand strategy with logistical details of people programs and budgets.
• A change-agent mindset; comfortable with ambiguity and organizational transformation.
• Passion for culture-building and commitment to employee belonging and direction.

• Experience in "Change Management" communications during a merger, acquisition, or rebrand.
• Advanced multimedia skills, such as basic video editing or motion graphics.
• Background in "Human-Centered Design" to improve the employee lifecycle and digital workspace experience.