Senior Digital Producer

Position Summary

The Senior Digital Producer is responsible for managing the day-to-day content, presentation, and user experience of the Computer History Museum's website and other digital platforms. Reporting to the Chief Digital Officer, this role serves as the primary owner of CHM's web content management system and oversees the planning, creation, publishing, and maintenance of digital content that supports the Museum's mission, programs, collections, exhibitions, events, fundraising efforts, and public engagement goals.

Working closely with teams across the Museum, the Senior Digital Producer translates institutional priorities into clear, engaging, and accessible digital experiences. The role manages website updates, produces digital storytelling projects, writes and edits content, coordinates editorial workflows, and helps ensure that CHM's digital presence is accurate, compelling, and audience-focused. The Senior Digital Producer also supports the public presentation of CHM's collections, research, technology initiatives, and OpenCHM through thoughtful content and effective digital communication.

• Serve as the primary owner of CHM's website content management system, including content publishing standards, workflows, user support, and training.
• Manage day-to-day website updates, including pages related to exhibitions, events, education, collections, visitor information, membership, fundraising, and institutional initiatives.
• Maintain the accuracy, quality, consistency, and timeliness of content
• Help improve website usability, navigation, accessibility, and overall audience experience.

• Develop and produce digital features and storytelling projects that highlight CHM's collections, exhibitions, programs, research, and technology initiatives.
• Combine text, images, video, collection materials, interactive elements, and other media to create engaging online experiences.
• Translate complex technology, historical, and institutional content into clear and compelling stories for broad public audiences.
• Maintain editorial calendars, content plans, and project timelines.
• Use website analytics, audience behavior data, stakeholder feedback, and industry best practices to recommend and implement content improvements.
• Apply best practices for SEO, accessibility, metadata, usability, and digital content management.
• Identify opportunities to improve content organization, discoverability, engagement, and audience experience.

• Partner with curatorial, collections, education, marketing, fundraising, visitor experience, and technology teams to support digital initiatives.
• Coordinate cross-functional projects from planning through publication and launch.
• Manage multiple priorities, deadlines, and stakeholder needs while maintaining high editorial standards.
• Stay informed about emerging digital storytelling practices, publishing tools, web technologies, and audience engagement trends relevant to CHM's mission.

The qualities and behaviors that will define the role’s effectiveness and impact.

• Editorial Ability and Judgment
  :
  Shapes accurate, compelling, and audience-appropriate content from complex subject matter.
• Digital Production: Brings strong attention to detail, quality, usability, and presentation across web and multimedia experiences.
• Project Management: Organizes work clearly, manages deadlines, balances competing priorities, and keeps projects moving.
• Collaboration: Builds productive relationships with colleagues across departments and translates varied goals into effective digital outcomes.
• Adaptability: Learns new tools, systems, and subject areas quickly and responds well to changing priorities.

Background, Experience, Skills and Education

• Bachelor’s degree in communications, journalism, digital media, history, technology, humanities, or a related field, or equivalent professional experience.
• 5–7 years of experience producing, editing, and managing digital content for a website, publication, cultural organization, technology organization, media brand,…