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Member Experience Advocate — On-Site, Mountain View

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: EarnIn
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
A fintech company is seeking a member experience associate in Mountain View, CA, who will be responsible for resolving customer issues and enhancing their experience with the product. The role requires excellent communication skills and a strong customer service orientation, with at least 1 year of relevant experience. You will collaborate with team members to improve service processes and provide exceptional support.

The annual salary ranges from $65,000 to $75,000, along with equity and benefits, and requires in-office presence five days a week.
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