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Front Desk Agent
Job in
Mountain View, Santa Clara County, California, 94043, USA
Listed on 2026-07-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and perform check-in/check-out processes using the computer system;
Input, retrieve, and verify guest information, room rates, and bookings;
Operate the point-of-sale system and handle payments, including currency conversion and gift cards;
Provide information about hotel services, local area, and promotions; upsell hotel facilities to maximize occupancy;
Resolve guest inquiries and complaints in a timely, friendly manner
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