Service Designer
Listed on 2026-07-01
-
Design & Architecture
Product Designer, UI/UX Design
Our client, a leader in financial tax software
, is looking to hire a Service Designer
.
* This is a hybrid role that will be onsite 3x per week in Mountain View, CA.*
* This job is a 6-month W2 contract role with benefits & paid holidays!*
As a Service Designer
, you will be responsible for leading the scoping, planning, and delivery of service design projects for mid-market customers. You'll have the chance to bring your expertise in Service Design to drive vision and strategy for a fast-paced, multi-faceted environment in the SaaS world!
- Design experience or ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards, and prototypes
- Clearly articulate an end-to-end service and experience to teams across the organization to achieve broad understanding, buy-in, and alignment
- Identify common patterns and behaviors across services, using this information to create durable and reusable solutions
- Foster strong cross-functional relationships with the research and design teams and other units such as service experience management, business system analytics, product management, and service delivery
- 8+ years of experience in Interaction Design, Product Design, Service Design or related field
- Working knowledge of designing in Figma, Sketch, and/or the Adobe Suite (InDesign, Photoshop, etc.).
- Experience with collaboration tools such as Figjam, Miro, or Mural
- Must have a creative online portfolio that demonstrates your strengths in service design!
- Bachelor's Degree in Human Interaction Design, Product Design, or relevant field
- Prior experience in the tech, SaaS, or Fin Tech industries!
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.
Applicants need to make their needs known in advance.
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