Senior Product Lifecycle Management; PLM Analyst

Cognizant is a leading provider of IT and BPO services, providing critical initiatives to a variety of global clients. PLM (Product Lifecycle Management) services within New Product Introduction team consist of assignment of internal part numbers and attributes to all items, organizes Bills of Material (BOMs) enabling the logistics services to export this equipment as parts or as assemblies globally - information about each part number is the key to customs compliance and paying duties.

The Sr PLM Analyst will also work with Buyer/Planner and PLM roles at different manufacturing vendors, to source materials and to manage Bill of Material (BOM) related tasks. The services described here are for full product life cycles: the new product phase and ongoing life-cycle support. Travel to manufacturing locations may be required from time to time.

This is a hybrid role, and requires 2-3 days in office each week in Palo Alto. Only local candidates will be considered that do not need to relocate.

Role Responsibilities

• PLM Services administration of an Oracle Agile PLM instance for past, present and future related hardware systems.
• Creating and administering internal Part Numbers, coordinating with engineers and program managers (via bugs and tickets) to structure Engineering and production Bills of Material.
• Manage all tickets and Engineering Change Orders for parts and bills of material
• Support the creation and processing and implementation of Bill of Materials, Engineering Change Orders, Manufacturer Change Orders, Deviations and all other Configuration Management activities, using Oracle Agile software
• Remain current with internal processes and standards for PLM management.
• Address tickets in a timely way from both Engineering, NPI team and from manufacturers’ PLM staff.
• Conduct high-level BOM Reviews in order to procure necessary documentation (to include revisions of not just ordered part number but all subassemblies and documentation).
• Report on template BOMs and initial BOMs for new products and subsystems created
  within SLA
• Report on Engineering Change Orders, Manufacturer Change Orders, Deviations conducted within 48 hours (business days), and backlog outside SLA
• Confers with change originator or others to resolve discrepancies, rejections and
  complete change package ECR/ECN’s, mark-ups, effectiveness, and disposition.
• Manage Revision Compatibility, Commodity based Part Number Formats and Windchill PLM Change Order Workflows.
• Coordinate Change Orders through Review / Approval / Data Transfer Process
• Facilitate timely review, correction, approval.
• Monitor and escalate past-due approval tasks.
• Ensure accurate transfer of ECR/ECN, Controlled Part Number and BOM Data from Agile PLM to Oracle ERP System.
• Communicate with Engineering, other cross-functional departments and relevant 3rd parties (e.g. makers of off-the-shelf products)
• Main tools:
  An Oracle Agile PLM instance, spreadsheets, internal ticket system and Bug tracker Deliverables
• Create template BOMs and initial BOMs for new products in sync with the Geo Hardware product lifecycle milestones (a typical pattern of: prototypes, EVT, DVT, PVT, production)
• Respond to and resolve all Engineering Change Orders, Manufacturer Change Orders, Deviations within 48 business hours
• Ping past-due task owners within 24 business hours
• Participate in afternoon meetings with manufacturer counterparts located in East Asian time zones - BOM reviews and review of Change Orders. The contract manufacturer PLM team will have dotted line responsibility to the Geo PLM lead.
• Before all major review milestones ensure compliance of BOMs for AML/AVL information and applicable support documents including, MPN, Specs, RoHS certificates and other applicable attributes.

Desired Skills & Experience

• 5-7+ years of experience implementing or supporting Agile PLM
• At least a High school graduate or equivalent
• Broad understanding of Oracle E-business supply chain modules such as PIM, Inventory Management, Order Management, and Bills of Material
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.
• Comfortable with a…