Usher Ticket Taker Supervisor - Shoreline Amphitheatre; Seasonal

Job Overview

Shoreline Amphitheatre is seeking an Usher Ticket Taker Supervisor. The Usher Ticket Taker Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions.

• Direct and supervise Ushers and other employees performing similar services as directed.

• Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.

• On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well‑informed on event specific details.

• Coordinate team rest & lunch periods in accordance with state and local law and ensure coverage.

• Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.

• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.

• Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.

• Other tasks as assigned by the Usher Ticker Taker Manager.

• High School Diploma or equivalent.

• Familiar with Microsoft Office Suite.

• Attention to detail, quality and accuracy.

• Strong relationship building and communication skills.

• Ability to work independently.

• Excellent verbal and written communication skills.

• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, citizenship, race, sex, gender identity, sexual orientation, intersectionality and any other basis protected by applicable federal, state or local law.

We will consider qualified applicants with criminal histories in a manner consistent with the applicable fair chance ordinances and laws.

$20.00 USD - $25.00 USD Hourly