Regional Medical Director- Bay Area

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging.

Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

The Regional Medical Director is a critical member of the Leadership Triad (which includes the Practice Director and Account Manager), engaged in defining the overall clinical strategy and direction of care, as well as guiding the overall health services strategy with leadership teams. The position provides regional-level medical oversight and leadership expertise to ensure Crossover achieves the “quadruple aim” -
- 1) decreased spend,
2) increased quality,
3) improved patient/member engagement, and
4) strong employee/provider engagement. The role is responsible for leading a complex, busy, integrated regional care practice and ensuring a long-term, thoughtful health strategy is in place from both a systems and population health perspective.

• Partners with the Regional Practice Director to work as part of an effective clinical dyad, focusing on establishing and achieving region or market goals, growth targets, operating performance, financial metrics, and overall region/market practice outcomes.

• Conducts regular clinic reviews to ensure the region/market is achieving overall clinic performance, including quality, clinical, and financial goals.

• Ensures that the Crossover’s standard of care is fully implemented, optimized, and continuously improved.

• Provides direct patient care and models the key Crossover Health attributes of servant leadership.

• Ensures adherence to privacy, compliance, and quality programs and policies.

• Leads the development of strategies to grow the region/market in partnership with the Triad.

• Partners to drive product/service innovation, including new health technologies.

• Hires, coaches, and develops care team leaders: physicians, optometrists, behavioral health, health coaches, and physical medicine. Assists in onboarding and training new team leaders. Encourages continuing professional education and development to enhance learning and meet licensing expectations.

• Serves as an advisor to the client regarding clinical care, administrative, regulatory, and other health and wellness issues or needs.

• Upholds, safeguards, and promotes the Crossover’s values and philosophy relating to ethics, integrity and corporate responsibility.

• Manages practice-level clinician schedules, including on-call duties, vacation scheduling, coverage and float pool development, in order to meet client access expectations.

• Oversees physician leaders within a clinic in executing secondary health strategies, including the design, development, delivery and continuous optimization of secondary health capabilities.

• Performs other duties as assigned.

• Board certification in primary care (internal medicine, family practice, and pediatrics)

• 10+ years of clinical experience

• 8+ years of management experience in a multi-speciality, interdisciplinary, and high performance clinic

• 5+ years of experience staffing and managing a team of employees

• Active BLS (Basic Life Support) certification

• Experience with, and demonstrated successful leadership of disease management and/or population health programs

• Experience with, and deep knowledge of digital health as a category and devices, technology, and apps, specifically as they relate to integration with primary care

• Strong grasp of healthcare data science

• High level of integrity, excellent communication, and strong leadership skills

• Strategic and innovative thinker with proven ability to…