Lab TSS Supv-Phlebotomy Eves - Clinical Laboratory MV

Lab TSS Supv-Phlebotomy - FT - Eves - Clinical Laboratory MV page is loaded## Lab TSS Supv-Phlebotomy - FT - Eves - Clinical Laboratory MVlocations:
Mountain View, CAtime type:
Full time posted on:
Posted Todayjob requisition :
R
** El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward.  We are proud of our reputation in the community:
One built on compassion, innovation, collaboration and delivering high-quality care.  Come join the team that makes this happen.
**** Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.
**** FTE
* * 1
* * Scheduled Bi-Weekly Hours
** 80
* * Work Shift
** Evening:
Mixed
** Job Description
** The Technical Support (TSS) Phlebotomy Supervisor provides advanced operational and clinical leadership to ensure smooth, safe, and efficient delivery of all pre-analytical laboratory services, including phlebotomy, registration, and specimen processing (kit draws and newborn screening testing). The Supervisor oversees day-to-day workflow, addresses service issues in real time, and ensures compliance with regulatory, operational, and quality standards. In collaboration with the Lab Manager and other shift supervisors, this role strategically manages staffing, scheduling, order prioritization, and resource allocation to consistently provide accurate and timely laboratory results that support clinical decision-making.

The TSS Supervisor plays a critical role in supporting
** patient care emergencies and time-sensitive clinical pathways**, ensuring rapid specimen collection and coordination during
** Code Sepsis, Code Stroke, MTP, Trauma activations, and other high-acuity events**, directly contributing to improved patient outcomes and regulatory metrics (e.g., stroke order to collect, sepsis bundle (blood culture and Lactic Acid compliance). The Supervisor leads and mentors staff through recruitment, retention, orientation, training, competency assessment, and continuing professional development. Additionally, the Supervisor participates in the planning, evaluation, and implementation of new technologies, workflows, and performance improvement initiatives that advance the overall patient care mission of the laboratory.

Direct patient care is provided within the scope of TSS competencies and institutional requirements.
** Essential Functions and Responsibilities
**** Leadership & Personnel Management
*** Responsible for recruitment, hiring, onboarding, orientation, training, supervision, evaluation, and corrective action/disciplinary processes for Phlebotomy. Collaborates closely with the Lab Director, Manager, and HR Business Partner to ensure fair, consistent, and compliant personnel practices.
* Provides ongoing coaching and professional development to enhance staff competency, confidence, and customer service performance, supporting long-term retention and clinical excellence.
* Demonstrates visible leadership through rounding, real-time problem solving, and maintaining a supportive, accountable work culture.
** Operations, Quality, and Patient Care
*** Analyzes, evaluates, and resolves issues in pre-analytical processes—including phlebotomy, registration, specimen integrity, and workflow coordination—to ensure accuracy, safety, and compliance with industry and regulatory standards.
* Provides direct leadership and oversight for both inpatient and outpatient phlebotomy teams, ensuring high-quality service delivery across all shifts, weekends, and service locations.
* Coordinates staffing assignments, schedules, workload distribution, and competency assessments to maintain appropriate coverage, productivity, and performance quality.
* Works collaboratively with Nursing, Emergency Department, Radiology, and other departmental leaders to support efficient patient throughput and advance service excellence.
** Critical Clinical Response Support
*** Plays a key role in ensuring rapid specimen collection and coordination during
** Code Sepsis, Code Stroke, MTP (Massive Transfusion Protocol), Trauma alerts,…