Learning & Development Operations Specialist IV

Job Title

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Duties:

• Support the launch of New Hires programs, from beginning to end, including needs analysis, program design, content integration, learning delivery, communication and coordination; building agendas; reviewing program flow; analyzing program feedback, measuring effectiveness, and project management.
• Maintaining an advanced level of expertise with technical tools, including the Learning Management System, Vyond, e-learning development tools, graphic, video, and audio, along with the ability to adapt to new applications.
• Create, design and launch learning and development programs & opportunities to advance skills and capabilities of individual professional growth throughout the career lifecycle in preparing for future challenges.
• Manage a range of learning operations functions, including learning administration, agreement, budgeting, invoicing and experience management as well as record keeping.
• Deploying L&D best practices and actively contribute to the development and maintenance of a learning culture within the organization.
• Source and work with vendor (new / existing) in creating and launching programs. Maintain a list of viable vendors for different type or kinds of training and coaching needs.

Skills:

• 3+ years of experience related experience
• LMS (Cornerstone platform) experience a plus
• Demonstrated, end-to-end project/program management experience
• Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking hybrid environment
• Strong command of Microsoft Office skills
• Strong relationship building and stakeholder management skills
• Project management, process improvement, and problem-solving capabilities.

Education:

• BS in Human Resources, Psychology, or Organizational Development preferred