Management & Development Learning & Enablement Lead

Intuit’s Performance Management & Development (PM&D) system is the engine behind our high-performance culture — from bold goal-setting and continuous feedback to mid-year and year-end cycles that bring our pay-for-performance philosophy to life. Every Intuit employee, across thousands of people worldwide, experiences these cycles. Getting them right requires not just great process design, but great learning design.

As the Performance Management and Development Learning & Enablement Lead, you are the learning designer of how every manager and employee understands and succeeds in Intuit’s talent cycles. You won’t just build training — you will shape the behaviors, mindsets, and capabilities that drive our most critical talent moments. You will design world-class learning experiences, build a library of enduring enablement resources, and lead change enablement approaches that turn performance and talent management from a process people navigate into a capability people put in practice.

This is a high-impact individual contributor role at the intersection of instructional and learning design, talent management, AI-enabled innovation, and change management. You will collaborate deeply with program leads, tech/product partners, HRBPs, Communications, Diversity & Inclusion, Manager Development and Learning partners, and senior HR leaders to design and deliver effective learning experiences.

Responsibilities

Learning Design & Instructional Excellence

• You will be the lead in translating performance management and development processes into learning experiences that change behavior — not just inform. You will own the full instructional design lifecycle for PM&D enablement:
• Design and deliver dynamic, evidence-based learning experiences — live, virtual, and asynchronous — for managers and employees at every stage of the performance cycle (goal setting, check-ins, mid-year, year-end, talent reviews/calibration, and compensation conversations).
• Apply adult learning principles, cognitive load theory, and behavioral science to create learning that is immediately applicable in the flow of work.
• Develop a comprehensive, curated library of performance management and compensation enablement resources: manager guides, playbooks, toolkits, job aids, scenario-based e-learning modules, video content, and FAQs — ensuring every resource is accessible, inclusive, and measurable.
• Integrate PM&D learning into Intuit’s broader L&D ecosystem, partnering with the L&D team to embed performance management capability-building into onboarding, manager development programs, and leadership curricula.
• Define learning success metrics and rigorously measure the effectiveness of every program — using data to continuously improve and demonstrate business impact.

AI-Enabled Learning Innovation

• You will be a key partner in how AI reshapes performance enablement at Intuit:
• Partner with Product and Tech teams to embed AI-powered coaching nudges, real-time guidance, and personalized learning moments directly into the platforms where managers and employees work.
• Design enablement strategies that help managers and employees understand, trust, and effectively use AI-enabled features within PM&D tools and systems.
• Stay ahead of emerging AI applications in learning design, bringing a well-informed, grounded perspective on where AI adds genuine value for learning experiences and outcomes.

Content Creation & Lifecycle Management

• Own and maintain Intuit’s PM&D content library — ensuring all materials are current, relevant, and aligned with the latest performance and compensation philosophy, policy, and process updates.
• Enable agentic support models and knowledge management to meet employees and managers in the flow of their work — providing answers to…