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IT Support Technical Support

Field Support Engineer - Mac IT Troubleshooter

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Net2Source (N2S)
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A technology service provider is looking for an IT Support Specialist in Mountain View, California. This role serves as the first point of contact for IT support requests, troubleshooting issues related to macOS and software. Candidates will handle support tickets using JIRA Service Management, manage user access through Okta, and support tools such as Google Workspace, Slack, and Zoom. Strong communication skills and experience in IT support are essential.
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