Sr. JIRA Administrator - Automation Engineer

Job Title

Sr. JIRA Administrator - Automation Engineer

Full-Time, Hourly

645 Clyde Avenue, Mountain View, CA

$68-81/hr

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• Paid Time Off
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

This role is for a highly skilled Automation Engineer who will drive organizational efficiency by automating manual repetitive processes and administering core Atlassian tools. This role focuses on designing, building, and maintaining automated data pipelines that ingest, transform, and manage data efficiently across data lake and data warehouse architectures using Snowflake ecosystem. You will use data-driven insights and advanced scripting to optimize workflows and present high-impact solutions to leadership.

• JIRA Administration:
  Configure and maintain JIRA instances, including managing workflows, custom fields, permission schemes, and user roles.
• Advanced Scripting:
  Develop and maintain complex automation logic and custom transitions using Groovy scripts (via Script Runner or similar) and Java.
• Dashboard & Reporting:
  Develop and maintain dashboards, filters, and reports for various levels of the organization (team, program, portfolio) to provide stakeholders with actionable insights into project and program health, including capacity and utilization. Designing, building, and maintaining automated data pipelines that ingest, transform, and manage data efficiently across data lake and data warehouse architectures using Snowflake ecosystem.
• Strategic Solutioning:
  Partner with leadership to identify automation opportunities, present technical strategies, and demonstrate ROI to align with business objectives.
• Agile Tooling & Best Practices:
  Serve as a subject matter expert for agile methodologies and ensure the Atlassian tools align with and enforce best practices across the organization.
• Process Optimization:
  Continuously audit existing workflows to identify gaps and implement automated fixes that reduce manual effort and human error.
• Stakeholder Training:
  Provide documentation and training to both technical and non-technical teams on utilizing JIRA and automation tools effectively.
• Resource & Capacity Planning:
  Deploy and configure capacity planning tools, such as Jira Advanced Roadmaps to support resource management.
• Manage Workload:
  Track and visualize team capacity, availability, and workload distribution to prevent resource over allocation or under utilization.
• Forecast Needs:
  Use the tools to forecast future resource requirements and plan for upcoming initiatives, releases, and projects.

• Experience:
  
  Bachelor’s degree with 10+ years of experience. Proven experience as a JAVA, Python, Jira/Atlassian Administrator in a corporate environment, including practical experience with Agile. Experience leveraging AI and automation tools to eliminate repetitive tasks, improve efficiency, and free up our teams for more strategic work.
• Technical
  
  Skills:
  • In-depth knowledge of Jira configuration, including custom workflows, fields, screens, and permissions.
  • Use languages like Python, Java, and C# to write the scripts and programs that power automation.
  • Snowflake experience. Experience building dashboards through data lake.
  • Experience in Easy BI, analytical & visualization tools.
• Agile Knowledge:
  Strong understanding of agile principles and frameworks, such as Scrum and Kanban. Experience with scaled agile methodologies is highly desirable.
• Analytical
  
  Skills:
  
  Ability to build complex dashboards and reports that translate data into meaningful insights for various audiences, specifically regarding resource allocation and utilization.
• Communication:
  Excellent communication and interpersonal skills, with the ability to provide training and support to users with varying technical backgrounds.
• Problem-Solving:
  The ability to identify bottlenecks and find solutions to complex problems.
• Certifications:
  
  Atlassian certifications (e.g., ACP-JA, ACP-JSM) are a plus.