UX Program Manager

Google place Mountain View, CA, USA ;
San Francisco, CA, USA

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X Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Mountain View, CA, USA;
San Francisco, CA, USA
.

• Bachelor's degree or equivalent practical experience.
• 8 years of experience managing and scaling UX related programs.
• 8 years of experience driving operational efforts across organizations.
• Experience analyzing data and leveraging insights to develop solutions.
• Experience with UX disciplines and user-centered development tools and methodologies.

• Experience in UX disciplines, creative and campaign development and applying user-centered tools and methodologies.
• Experience with the product development life-cycle.
• Experience with consumer e-commerce, payments. or subscription businesses.
• Ability to take ownership of the project life-cycle while effectively self-managing priorities.

Ability to communicate complex concepts clearly across different audiences and varying levels of the organization.

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi‑disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry‑leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross‑functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

The US base salary range for this full‑time position is $178,000–$265,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

• Elevate operational excellence in UX teams to build trust and deliver high‑impact projects through stakeholder collaboration.
• Define program roadmaps and user‑centered goals aligned with long‑term objectives.
• Oversee critical efforts for broader or cross‑functional projects, programs, and strategies.
• Advocate for the establishment of key UX metrics that…